DSDM and UX Design Pocketbook


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All products have a user experience (UX), i.e. every product has a
set of users each of whom will have a corresponding experience
associated with using the product. This user experience can
be good and it can be bad, and it goes without saying that the
developers of a product will want the experience to be good
so that their users will be satisfied, or even delighted. However,
software development has a history of difficulties in adequately
incorporating user experience techniques within the development
process, despite the fact that there is evidence that suitable
user involvement in this process has an impact on system
success[1]. Agile software development, and DSDM’s Agile Project
Framework, is no different in this respect.


Authors: The Agile Research Network in conjunction with LShift
Limited: Helen Sharp and Laura Plonka (The Open University, UK);
Peggy Gregory and Katie Taylor (University of Central Lancashire,
UK); Mike Rowlands (LShift Limited)